New York Times: “How Design Can Save Democracy”
Monday, August 25th, 2008Found in today’s nytimes.com, a compelling proposal for a ballot re-design.
Found in today’s nytimes.com, a compelling proposal for a ballot re-design.
Wordle has been making the rounds lately but I’ve just gotten in to mess around with it — and it’s fabulous.
Here is a Wordle rendering of all of my del.icio.us tags:
Sure, it’s just a tag cloud. But, because the final layout is so well done and the creation interface is so thoughtfully put together, the data can be manipulated and understood in a way that wouldn’t be possible with traditional tag clouds.
“I have finally decided to take the plunge. Last night I upgraded my Vista desktop machine to Windows XP, and this afternoon I will be doing the same to my laptop… Windows XP is both faster and far more responsive. I no longer have the obligatory 1-minute system lock that happens whenever I log onto Vista, instead I can run applications as soon as I can click their icons. Not only that, but the applications start snappily too, rather than all waiting in some ‘I’m still starting up the OS’ queue for 30 seconds or so before all starting at once.”
Why do I have to answer so many questions when I just want to shut down my laptop and go home?
Textpad: Do you want to save untitled.txt?
Me: No! If I’d wanted to save it, I would have.
Entourage: Do you want to empty your junkmail folder?
Me: I don’t care! Maybe I do, but why do I have to decide right now?
Firefox: You are about to close 10 tabs. Are you sure you want to continue?
Me: Yes! Why else would I be trying to shut down the machine?
Imagine if our houses were like this. (Error: you are about to leave the kitchen without emptying the dishwasher. Cancel | Yes | No ) We would not stand for it.
Why can’t I just turn off the computer? Is it really such a dumb machine that it can’t remember the last version of all open files? I wish I had a switch labeled “just turn off, I mean it, it’s time to go home and I don’t want to deal with you anymore.”
Another conference/seminar/meeting, another reference to netflix.com.
Many web eons ago, back in 2001 or so, amazon.com was brought up in every conversation of “what a website should look like.” Build tabs! Tabs are neat. They’re like file folders. People understand them. Just keep adding more tabs as you get or define new content areas. If you have more tabs than fit across one row? No problem! Add a second row. And a third. Amazon continued with the tab metaphor to the point where, because of the multiple rows of tabs, the structure became increasingly clumsy. So at some point the amazon.com designers scaled back to one row of tabs and had one of the tabs show, on hover, a big list of all categories. This felt like progress. Recently amazon.com was reborn with no tabs at all. This felt like an important moment in the trajectory of designing for the web.
In any case, my web-oriented discussions in meetings in 2001 focused on “What should a website look like? What is good navigation? What is amazon.com doing, and how can do learn from it?”
Fast forward, sort of, to a couple years later. Thanks to the efforts of Tantek and other smart people, the possibilities for page structuring using CSS were beginning to be understood, and navigation issues took the backseat to convincing Powers That Be that CSS was worth ripping apart and reassembling many thousands (in my case) of HTML documents.
Around this time a showy and fabulous grouping of sites known as csszengarden.com came on the scene. The CSS Zen Garden project was a chance for designers and CSS aficionados to prove to the world that CSS sites could be even more lovely than table layouts. From this point, in every meeting, in every discussion, in every utterance of web strategy-ness there came the inevitable “look at csszengarden.com! Look at what we can do with CSS!”
Somewhere along the way we, the CSS converts, won the battle over tabled layouts. CSS and XHTML are now standard. I’m not sure what role csszengarden.com played in this, but in my experience it was certainly significant in helping convince designers and business managers that CSS could help make stuff beautiful (as well as, of course, more easily maintainable). This started around 2002 and lasted until around 2005.
The discussion, particularly around 2002-03, was centered around “How should we build websites? What can we do with CSS?”
Since that time, web interactions have gotten more complicated and more important than ever for business operations — and the discussion has shifted to be more about ROI and customer experience. My conversations are less about how websites should be built, and more about what they should do.
And now, people bring up netflix.com to me on an almost daily basis, as the site does an exemplary job of explaining a complicated business process at the same time as offering a compelling and easy sign-up process; we are all thinking about the user experience in ways that we weren’t before.
I would say this is progress.
And I would say that the luster of the netflix.com experience will wear off fast. Until you sign up and provide personal information, the experience feels flat and disconnected. I predict that the next “brought up in every meeting” site will provide a rich and contextual experience before the sign up process is completed. (Maybe along the lines of upcoming.org?)
A week ago the Bay Area experienced a 5.6 magnitude earthquake. Below, part of the USGS “Did you feel it?” earthquake report form:
How would you best describe the ground shaking?
About how many seconds did the shaking last? []
How would you best describe your reaction?
How did you respond? (Select one)
If other, please describe:[]
The Solar Magnitude Forum concept is essentially that a given user will be most interested in topics that are either 1. very closely aligned with her interests or 2. unusually important and interesting.
The idea was initially defined within the context of the asynchronous discussion forum, but it could be extended further.
A couple days ago I came across this example from the Forrester site:

(larger screen capture)
Forrester is suggesting that I’d be interested in subscribing to newsletters that they assume as being directly applicable to my interests, and also newsletters that they assume I’d be interested in because they are the most widely read or broadly positioned.
The UI is simple and the app does the (relatively) heavy lifting of determining what the user would find the most interesting. The user is saved from paging through a painfully long list of all available newsletters to pick out the ones that are the most useful.
I’m listening to All Things Considered, where they’re doing an admirable job of explaining the new Microsoft Surface. Interesting confluence of very different media.