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Lectures and Workshops
2011
- Research for Innovation: The Empathy Advantage Haas School of Business, University of California Berkeley
- Mobile User Experience Research Web Directions Unplugged
2010
- Know Your Users: Developing a holistic and effective user experience research plan Web Directions South
- Remote research: Tools and tips for running effective remote studies Web Directions US and Web Directions South
- Real World Remote Research UX Web Summit, online
- Real World Remote Research BayCHI, Palo Alto, CA
2009
- Effective user research DIY Summit, online
- User research workshop AIGA In Control Conference, Cincinnati, OH
- New technologies and education: What works? What’s next? American InterContinental University, Dunwoody, GA
- Developing Super Senses: Tools to know your users SXSWi (South by Southwest Interactive), Austin, TX
- Getting started with user research Web Directions North, Denver, CO
- Better products through empathy Web Directions North, Denver, CO