From the monthly archives:

August 2008

A tale of two cancellation processes

August 25, 2008

I recently decided to cut back on media consumption and increase vegetable consumption in one swift move, by cancelling Netflix [...]

New York Times: “How Design Can Save Democracy”

August 25, 2008

Found in today’s nytimes.com, a compelling proposal for a ballot re-design.

Jakob Nielsen: Usability methods for building the best application UIs

August 12, 2008

Jakob Nielsen just released his list of the 10 Best Application UIs of 2008
Here’s what he had to say about [...]

Technical writing antipatterns

August 11, 2008

I grabbed this screenshot from an amusingly unhelpful page of help documentation.

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Lectures and Workshops
2010
- Know Your Users: Developing a holistic and effective user experience research plan Web Directions US and Web Directions South
- Remote research: Tools and tips for running effective remote studies Web Directions US and Web Directions South
- Real World Remote Research UX Web Summit, online
- Real World Remote Research BayCHI, Palo Alto, CA
2009
- Effective user research DIY Summit, online
- User research workshop AIGA In Control Conference, Cincinnati, OH
- New technologies and education: What works? What’s next? American InterContinental University, Dunwoody, GA
- Developing Super Senses: Tools to know your users SXSWi (South by Southwest Interactive), Austin, TX
- Getting started with user research Web Directions North, Denver, CO
- Better products through empathy Web Directions North, Denver, CO